iPhone Stuck on Hello Screen? 3 Effective Methods Offered

My iPhone is stuck in the hello screen after upgrading to iOS 13, I cannot access the iPhone data and cannot successfully activate the device. Has anybody experienced this issue?’

Believe it or not, there must be many users having unexpected issues when they try to upgrade their iPhone to the new released iOS 13. After installing the new iOS version, the iPhone needs to be reactivated. ‘iPhone stuck on hello screen’ is a common unwanted situation that most users have encountered recently. This issue always happens due to various factors. And you don’t need to worry too much about that when you had this issue. Many users don’t realize how to get it fixed. Now, you can read the full content in this article for your issue.

1. Force Reboot iPhone (The Most Simply Solution)

A hard reboot is always the most common solution when you are facing the iPhone stuck on hello screen issue. For iPhone XS, iPhone XS Max and iPhone XR, follow these steps:

Step 1. Press the volume up button and release the button.

Step 2. Press the volume down button and release it.

Step 3. Press the power button on the right side of the device for 5~10 seconds until Apple's LOGO appears on the screen of iPhone XS Max, iPhone XS or iPhone XR and then release the power button.

turn off and turn on iphone

If you don't see Apple LOGO, it means that you fail to forced restart the device. You can repeat the process again until it succeeds. Usually, the chance of failure is very low.

2. Fix iPhone Stuck on Hello Screen without Affecting iPhone Data

You may need to more secure tool to fix iPhone stuck on hello screen if this issue hasn’t been resolved by restarting the device. Thanks to FoneGeek iOS System Recovery, you will be able to fix this issue without damaging the device data. This repair tool is very popular for its highest fixing rate. And it has now compatible with all the iOS devices.

No matter what kind of problems you are suffering from, you can easily get rid of them and let your iPhone work as normal with PR iOS System Recovery. If you are using this program for the first time, then check these steps to fix this iPhone issue with this program.

FoneGeek iOS System Recovery: Fix iPhone Stuck on Hello Screen without Data Loss


Step 1. To use the repair tool, you need to first download and install this program on your computer or laptop. Once the program is opened, choose the option of ‘Repair’ to continue.

choose recovery mode

Step 2. Use an Apple USB lightning cable to connect the iPhone to pc. Once it is connected, the program will display the vital details of your iPhone, you can now click ‘Start’ button.

device information

Step 3. The process to download the firmware package will get started. Since the size of the firmware is a little large, you may have to wait for several minutes.

Step 4. Once the repair process is done, the program will resolve the iPhone stuck on hello screen problem and the device will restart as normal.

fix ios system

3. Reset iPhone via iTunes

Sometimes, the issue of iPhone stuck on hello screen may also require you to reset your iPhone system to factory settings. However, this may be the most troublesome problem. If the Find My iPhone is turned off on your iPhone, you will not be allowed to reset iPhone via iCloud. You can only restore iPhone or iPad system with iTunes. If you are not sure whether Find My iPhone is enabled or not, then reset iPhone through iTunes will be the best choice.

Step 1. Turn on your computer and run the latest version of iTunes on computer.

Step 2. Plug your iPhone into the computer with a lightning cable.

Step 3. Normally, your iPhone will be detected by iTunes. If the device has never plugged into the computer, you will be required to trust this computer first.

Step 4. You will see the ‘Restore iPhone’ option when the iPhone is detected. After restoring the iPhone, the device will be back to the default mode.

restore iphone with itunes


When you have a deep understanding of the 3 solutions in this article, you may know that FoneGeek iOS System Recovery offers the best and most secure solution for iPhone stuck on hello screen. When you experience any other issues for your iPhone, this remarkable tool can also come handy to fix other iOS issues.


By Edwin J. Parke

Posted on May 05, 2018, 14:19:16

As a professional writer who is interested in technology, Edwin J. Parke has helped thousands of users by offering various tips to solve their problems.