7 Solutions to Fix iPhone Keeps Switching to Silent (iOS 14/13 Supported)

It is one of the most common problems reported with the sound on iPhones: the device just unexpectedly switching to silent mode. This can cause you to miss important notifications including phone calls. If you are reading this article, you are probably looking for a credible solution to this issue. We have compiled some of the most common solutions that can fix iPhone keeps switching to silent. We recommend trying one solution and then move on to the next if the problem persists.

1. Adjust the Sound Settings on Your iPhone

It is possible that you are accidentally turning off the sound using the device's buttons. You can change this in Settings, preventing the buttons from interfering with the sound. To do that , go to Settings > Sounds and under the "Ringer and Alerts" section, turn off "Change with Buttons".

disable changing ringtone iphone

2. Force Restart the iPhone

A force restart is a great way to remove any settings that could be causing the issue of iPhone keeps switching to silent. Here's how to force restart your iPhone:

For iPhone 8 and later: Press and quickly release the volume up button and then press and quickly release the volume down button. Press and hold the power button until you see the Apple Logo.

turn off and turn on iphone

For iPhone 7 and 7 plus: Press and hold the power button and the volume up button until the Apple Logo appears on the screen.

iPhone 6 and earlier: Press and hold the power and home buttons until the Apple logo appears on the screen.

3. Check If the Silent Switch is Broken

You can find the silent switch just above the volume buttons on your iPhone. If for one reason or another, this switch is broken, your device could go silent at inopportune moments. Try putting the device in silent mode using the silent button. If it doesn't work, you should consider contacting Apple support center to get the device repaired.

4. Fix It with Bold Text Function

Most people don't know it, but you can also restart the device using the "Bold Text" function in Settings. To do that, go to Settings > General > Accessibility, then turn on "Bold Text" and a popup will appear telling you the device will restart. Tap "Continue" and the iPhone will restart.

turn on bold text

5. Update iOS to the Latest Version

Updating the iOS to the latest version of iOS 14 can help fix any bugs in the system that could be causing the iPhone's sound to malfunction. Follow these simple steps to update the device:

Step 1: Connect the iPhone to a Wi-Fi network.

Step 2: Open the Settings on your device and then tap on General.

Step 3: Tap on "Software Update" and if an update is available, click "Download and Install" to install it on your device.

update ios firmware

6. Erase Your iPhone

Resetting the iPhone to factory settings can also eliminate any settings that could be causing the iPhone keeps switching to silent issue. To erase the device, go to Settings > General > Reset > Erase all Contents and Settings. You may need to enter your passcode to complete the process.

erase all content and settings

Once the device has been reset to factory settings, set it up again to see if the problem has been resolved.

7. Repair iOS to Fix iPhone Keeps Switching to Silent

Many problems like this one are caused by issues with the iOS system. Therefore if all the solutions above don't work to repair the device, you should consider using an iOS system repair tool to fix it. One of the best tools to use is FoneGeek iOS System Recovery. The program has great features designed to help repair any iOS related issue. These features include the following:

  • The Standard mode allows you to fix all iOS related issues without data loss.

  • It can fix a lot of iOS problems including a device that is stuck on the Apple Logo, recovery or DFU mode, the black/white screen and many other issues.

  • It is very easy to use, allowing you to repair your device in a few simple steps and a few minutes.

  • It supports all iOS devices and all versions of iOS including iOS 14/13.


Follow these simple steps to use FoneGeek to repair an iPhone with sound issues:

Step 1: Install the program on your computer and then launch it. In the main window, select "Standard Mode" to begin.

choose repair mode

Step 2: Connect the iPhone to the computer and unlock the device to allow the program to recognize it. If it is not connected, put the device in DFU/recovery mode using the procedure displayed on the screen.

connect ios device

The program will then detect the device's model and present you with various suitable firmware options. Select one and then click "Download".

download firmware

Step 3: Once the firmware download is complete, click on "Fix Now" and the program will immediately begin repairing the device.


Keep the device connected to the computer until the process is complete and the device restarts.

Whenever your iPhone is having the issue of iPhone keeps switching to silent, you can use the solutions above to repair the device. Select a solution you can trust will work for you and follow the instructions to implement it. Let us know in the comments section below if you were able to repair the device. Your questions and comments on this issue and many others are also welcomed. Just post them in the comments section below and we'll do our best to find solutions for you.


By Edwin J. Parke

Posted on Sep 09, 2019, 21:26:22

As a professional writer who is interested in technology, Edwin J. Parke has helped thousands of users by offering various tips to solve their problems.