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5 Ways to Fix iPad Disabled Connect to iTunes (2019)by  Edwin J. Parke  |  Monday February-25 2019  23:03:01

My son entered the wrong password to many times and now the iPad is locked, it shows only a message...iPad is disabled connect to iTunes. I'm connected now to iTunes and the iPad is connected to the computer but don't know what to do next…

Everyone may have experienced the issue of iPad locked for forgetting the password. If you entered the wrong passcodes for 6 times, you will get the message saying ‘iPad is disabled. Try again’. If you still entered the incorrect passwords for more times, the error message of ‘iPad is disabled connect to iTunes’. In this scenario, most users do not know how to do next unless they have enough profession on iPad. Don’t be annoyed, here are tips to give you a hand.

1. Hard Reset iPad

Trying to hard reset the iPad will resolve most problems coming large or small. And according to the user replies from Apple forum, this way could be helpful to fix the iPad disabled problem with ease. To hard reset your iPad, you can follow the steps below:

Step 1. Press and hold the home button and the Power button at the same time until the screen turns black and the white apple logo appears.

Step 2. After turning on the iPad, check whether this issue is resolved or not.

2. Unlock Disabled iPad with iCloud ‘Find My iPad’

If your iPad is lost or stolen, or you forgot the screen passcode, iCloud’s ‘Find My iPad’ feature allows you to erase all the content and data on iPad remotely only if this feature is enabled. Now take the actions below to remove the iPad password and keep your iPad data safe.

Step 1. On your Windows or Mac, open ‘’ through browser, then you need to enter your iCloud account. After signing in, Open Find My iPad and select your iPad name, you will find three modes below: Play Sound, Erase Mode and Erase iPad.

Step 2. Select ‘Erase iPad’ and all the iPad information including credit, debit, or prepaid cards for Apple Pay will be wiped completely.

Step 3. Your iPad will reboot and you can now access to the device now.

3. Fix ‘iPad is Disabled Connect to iTunes ’ Using Recovery Mode

To put your iPad into recovery mode is a well-trodden technique to wipe all the data and settings on your iPad, including the screen password. It is worth to have a try if the solutions above are not working for you. Follow the steps below to put your iPad into recovery mode.

Step 1. Using the USB cable to plug it into the computer.

Step 2. Install the latest version of iTunes on your computer then launch it.

Step 3. Press and hold the Home button and Power button for 8 seconds until iPad is turned off.

Step 4. Now release the Power button but keep pressing the Home button. And then connect the iPad to computer.

Step 5. After that, iTunes will detect your iPad being in Recovery Mode.

4. Fix ‘iPad is Disabled and Won't Connect to iTunes’ Without iTunes

Indeed, here is the last way that I highly recommend to you to fix ‘iPad is disabled connect to iTunes’ without iTunes. Generally, it is more efficient to fix this kind of iPad issues with a 3rd-party tool. iOS System Recovery is such an iOS repair tool to fix iPad and iPhone issues without the assistance of iTunes. And its user-friendly interface will not require you to have professional skills to operate. Following are the main features of this iOS System Recovery:

  • This software can fix all iPad issues, such as iOS upgrade/downgrade issues, iPad get locked or stuck in recovery or DFU mode, etc. 
  • If a number of problems arise on iPad after upgrading to iOS 12 or 12.1, you can also choose to downgrade to older iOS version with this program. 
  • The require process is very easy and smooth. You will not have any problems when using this program. 
  • It works well with all models of iPad and iPhone. 


Now understand the software by learning step-by-step guide on how to fix the iPad disabled issue with iOS System Recovery.

Step 1. You need to have this program installed on your computer. Then run it and opt for ‘iOS System Recovery’ feature.

choose ios system recovery

Step 2. Then get the iPad connected with your computer and tap on ‘Next’. Since your iPad is disabled, you need to put your iPad into Recovery mode and then the iPad device will be detected by the program.

connect device to pc

Step 3. When the iPad is recognized, your iPad and available iOS firmware package will be loaded on the interface. You will need to check the iOS version and device generation then click ‘Repair’.


Step 4. When the repair completes, your iPad will restart and the screen password will also be removed.

fix iOS system

5. Contact Apple to Repair iPad

It is also advisedly to contact Apple store for technique support if the above fixed are not working. But you’d better make sure whether your iPad is under guarantee. If it is under guarantee, the Apple tech support will repair the device for free. Or it could be costly.

Have you ever tried any other effective methods to solve the ‘iPad is disabled contact to iTunes’ issue? You're perfectly welcome to share you tutorials in the comments below.