How to Trust Computer on iPhone with Broken Screen in 2021

My friend dropped her iphone XS as she just got a new computer, so the computer isn't trusted to backup the pictures. Her screen is broken so she can't tap "trust" to allow her new mac to get the pictures. Anything I can do to get the pictures off the phone? it's turning on, the screen is just broken.”

Is it possible to trust computer on iPhone when the screen is total broken? This is what most iPhone users will experience. It will take a significant toll if you are unable to trust computer on your iPhone, iPad, or iPod touch, it won’t be plug it into iTunes to backup and restore with iTunes, the data saved on iPhone won’t be accessed any longer, etc. How terrible it is! Well, don't panic, this article will introduce detailed information for this issue.

1. Is It Possible to Trust Computer on iPhone with Broken Screen?

Actually, it is absolutely impossible to trust computer on iPhone with totally broken screen. When the screen is broken, you will not have access to click on any option on the home screen, let alone click trust computer on iPhone. It is urgent to access and recover data from the broken iPhone before you take the device to Apple store to get it repaired. Read on to get what you want to know.

2. How to Recover Photos, Messages, Contacts, etc from Broken iPhone/iPad

If you have synced with iTunes, the iTunes backup files will be saved on your computer’s hard drive which is unreadable. Unless you have deleted them, the iTunes backups will always be there, what is required is an FoneGeek iPhone Data Recovery (supports iOS 14) to extract the data from iTunes backup. This iPhone backup extractor is exactly what you need. It lets you extract and recover deleted and undeleted files from decrypted and encrypted iTunes backup without any hassle, including photos, videos, contacts, messages, call logs, voice memos, voicemails, notes, WhatsApp messages, viber messages, etc.

  • Selectively access and recover any data from iTunes or iCloud backup.
  • One click to recover contacts, text messages, photos, videos, notes, whatsApp messages, etc from iPhone with broken screen. No backup needed.
  • All models of iPhone and iPad are supported, including iPhone 12, iPhone 11, iPhone 11 Pro, iPhone 11 Pro Max, etc.

Here is how to extract and recover data from iTunes backup.


Step 1. Download and run the iTunes backup extractor on your computer, select ‘Recover’ from the main interface displayed below.

choose recovery mode

Step 2. Select ‘Recover from iTunes Backup File’ option from the left penal and all the iTunes backup files are listed. Select any iTunes backup file that may contain the data you want and click ‘Next’ to scan the files under the backup.

choose an itunes backup

Step 3. After the deep scan, the preview of the whole iTunes backup data will be displayed on this interface. You can click each data type to check for the details. You can also click on ‘Recover’ to store these file on computer.

recover from itunes backup

3. Recover All Files from Broken iPhone via iCloud

In case of data loss, Apple provides iOS users with several cloud storage services to regularly back up data from iPhone, iPad and iPod touch, such as  Dropbox, iCloud, Google Drive, etc. Bear in mind to check these cloud storage tools from the official site for important information if you have no access to your broken iPhone anymore. If you find it complicated, you can also use the iPhone Data Recovery introduced above to check lost data from iCloud backup.

Step 1. Select ‘Recover from iCloud Backup File’ option from the left penal, the program will prompt you to sign in iCloud with iCloud account information.

log into icloud

Step 2. After verifying and signing in to iCloud, all the iCloud backup files saved on the iCloud storage will be listed. Select one iCloud backup that contains the data you want to recover and click on Download button.

choose an icloud backup

Note: Don’t forget to turn off Two-Factor Authentication for iCloud. Or the iCloud sign in process will fail.

Step 3. After the downloading the scanning process, select what you want to save to click ‘Recover’ to export the selected data to computer.

recover photos from icloud

In conclusion, when you have found your iPhone screen is broken and desperately searching for ways to get iPhone to trust computer with broken screen, you need to figure out that your only choice is to use iTunes or iCloud to save the data saved on iPhone before trying to replace the screen.


By Edwin J. Parke

Posted on May 05, 2018, 15:29:05

As a professional writer who is interested in technology, Edwin J. Parke has helped thousands of users by offering various tips to solve their problems.