“My iPhone X has died I think. I have been using it this morning, set it down and when I returned, it had turned itself off. I have plugged it into Itunes, but it does not appear, I have pressed the home and power buttons in that many configurations my fingers hurt. Any suggestions / ideas /comments.”
It is surveyed that a frequently arising problem on iPhone is the issue of iPhone black screen of death. This issue should be taken care of seriously as it has great influence on the performance of the device. The most trigger of this issue is the hardware or software issue bringing the device to death. When we search online we’ll find various tips. So are you very tired of trying different solutions to fix iPhone black screen but only to find that they don’t work at all? If you are unfortunately to encounter such a difficulty, don't be frustrated, let’s explore why it happens to your iPhone and how to fix it.
Hardware issue: This is the first thing that you should verify. If you have recently dropped your iPhone on the ground or into the water accidentally, it might lead to a hardware-related issue and indirectly causes iPhone to the black screen.
Software issue: If your iPhone is still working but something went wrong, then the reason behind it could be the software issue. Some apps might get crashed due to iOS Upgrade to iOS 12/12.1, iOS jailbreak or iOS downgrade, etc.
The most frequently-used way to fix such issues is forcing restart iPhone. If it doesn’t work, keeping reading to try other ways to fix the problem of the device black screen of death.
Your iPhone may get stuck in recovery mode if you installed malicious software accidentally. In this way, you will have to connect your phone to iTunes and put it into DFU mode.
Step 1. Plug in your device to the computer, open up iTunes and make sure that iPhone is detected by iTunes.
Step 2. Press and hold the Power and Home button for about 8 seconds to switch it off.
Step 3. Release the Power button and keep holding the home button for 15 seconds and you’ll be prompted that “iTunes has detected an iPhone in Recovery Mode” and click “OK”.
Step 4. You can fix your iPhone via restoring iPhone with iTunes.
This method has been mentioned for many times in forum and high-authority sites. It is a worthwhile attempt even though it may disappoint you.
Install the latest version of iTunes on your computer. Launch it and connect your black screened iPhone with the computer. iTunes will detect a device with black screen in Recovery Mode. And a message will pop up requiring you to restore the device. Check the information, click 'Restore' and the previous iTunes backup will be restored to the device.
Note: Do ensure that you have already backed up the device with iCloud or other tools before, as the restore process will erase all content and settings of your iPhone, then reset it as a new one.
If there is still no response to the device, it’s very likely that something goes wrong with the iOS system. You may be very concerned about the data saved on iPhone when the screen is not responsive. In this situation, iOS System Recovery can help to fix the operating system issues without wiping out the device data. The program can be used to fix most iOS issues, just like iPhone stuck in recovery mode, DFU mode or device won’t start without the risk of data loss. The core features of this system recovery tool are as follow:
Step 1. After downloading the program on your computer, run it and select “iOS System Recovery”.
Step 2. Using a USB cable to connect your iPhone to the computer, then click Start to proceed.
Step 3. The information of your device will be detected and displayed. Tap on Repair and the program will start to download the firmware package of the latest iOS version.
Step 4. Once the download has completed, your device will be repaired immediately and may work normally after the fixing.
Apple will regularly release new iOS Versions to remove the issues left over before. As the iOS 12 has released for several days, have you upgraded your device to iOS 12 to eliminate this problem? Just follow the steps below to have a try if you haven’t done it.
Step 1. Open up Settings on the device, and go to General > Software Update to check the iOS version update.
Step 2. Click “Install Now” to start the upgrading process. Keep your device to wifi-connection during the process or the upgrading process will be interupted.
Compared with the three methods offered above, you’ll know that the 2nd method is exactly the most sensible approach to take as it is effective and will not affect the existing data on the device.