9 Methods on How to Fix Find My Friends Location Not Available

The "Find My Friends" app is one of the most useful apps Apple has ever developed. It utilizes GPS to help you locate your friends or family members and can be useful in a number of situations. You can use Find My Friends to locate your friends when you are unable to reach them. And parents can use the app to find their children's exact location and keep track of what they are up to which may be instrumental to their safety.

But like every other app on your iOS device, the Find My Friends app can be subject to a number of issues that may prevent it from operating correctly. One of the most popular is the Find My Friends location not available issue. In this article, we are going to address this issue and provide you with solutions that can help you fix this problem.

find my friends location not available

1. Reasons Why Find My Friends Location is Not Available

It is important that we address the main causes of this issue in order to prevent it from happening again. So, before we get to the various solutions to this problem, the following are just some of the reasons why it can happen:

  • The date on your Friend's iOS device may be incorrect.
  • Your friend's device may be turned off or may not be connected to Wi-Fi or cellular.
  • It is also possible that your friend has turned off "Location Services" on their device.
  • Your friend could be in a region or country where Find My Friends is not available.
  • The Find My Friends app may also not work if your friend has enabled the "Hide My Location" feature.

2. Most Useful Solution to Fix Find My Friends Location Not Available Issue

If your friend turns on Location Services, connects to the internet or corrects the date on the device, the Find My Friends app should begin working normally. But if you continue to get this same error over and over again, you may need a more permanent solution. One of the best solutions for this and all other highly problematic iOS related issues is to use  FoneGeek iOS System Recovery (iOS 14 supported). This third-party tool can easily eliminate any software bugs that may be causing this error without data loss.


The following is a simple guide to use FoneGeek iOS System Recovery to fix this issue:

Step 1: Open this software after installing it on your computer and then connect your iPhone to the computer, then choose "Repair Operating System" to continue. 

repiar operating system

Step 2: FoneGeek iOS System Recovery will detect the latest firmware for the device. Simply click "Download".

download firmware

Step 3: As soon as the firmware download is complete and the program will begin fixing the device automatically. The device should restart when the process is complete.


Try using Find My Friends as soon as the device restarts. Now this feature shall work normally as usual.

3. Other Common Tips to Fix Find My Friends Location Not Available

The following are just some of the other solutions you can try to address this problem. They range from the easiest to the most complex.

Tip 1. Turn On GPS or Location Services

The first thing you should check is whether you have turned off Location Services. It is possible that you may have turned off this crucial feature to save battery and forgotten to turn it back on. Find My Friends will not work without Location services since it utilizes GPS. Therefore, you may be able to fix this issue by simply turning on GPS or Location Services on your device.

turn on location services

Tip 2. Check iPhone Date and Time

Like we mentioned before, Find My Friends will be not Available if the Date and Time are incorrect on your friend's device. To fix this problem therefore, you just need to set the automatic time on your device. This way, when you connect a Wi-Fi network, the iPhone will automatically update the date and time and Find My Friends will begin working normally again.

check iphone date and time

Tip 3. Enable Share My Location

To be able to adequately use Find My Friends, you must have enabled location sharing in iCloud. Here's how to check and enable share my location if you haven't already:

  1. On your iPhone, tap on Settings.

  2. Select iCloud and then click on Share My Location.

  3. Make sure that This Device is set underneath and then toggle it ON to enable Share my Location.

enable share my location

Now your device should be able to share your location with your friends, allowing you to use the Find My Friends app to find them.

Tip 4. Restart the iPhone

Restarting your iPhone is a great way to refresh the device and make Find My Friends location become available normally again. Here's how to do it:

  1. For the iPhone X, press and hold the power button and any of the volume buttons until the slider appears on the screen. For older iPhone models, press and hold the power button until the slider appears.

  2. Swipe on the Slider to turn off the device.

  3. Now turn on the iPhone to see if the problem has been fixed.

turn off and turn on iphone

Tip 5. Check If Your Friend has Turned On Share My Location

To do that, follow these simple steps:

Step 1: Open the Find My Friends app and then tap on your photo at the bottom of the screen.

Step 2: Enable "Share My Location" to have the problem fixed.

Tip 6. Check if Your Friend Has Turned Off Location Services

You should also check if your friend has turned off location services which may prevent you from finding them. To do that, open Settings > Privacy > Location Services > Find Friends.

Tip 7. Check That Your Friend is Signed in to Find My Friends

For the process to work, your friend needs to sign into the app to share the location with you. You can check if they are signed in from within the Find My Friends App.

sign into find my friends

Tip 8. Check If Find My Friends is Supported in Their Region/Country

The Find my Friends app is not available in all countries due to local laws and technical problems. It is therefore possible that the app is not working because the device may be in a region where the feature is unavailable.


The solutions above will come in handy when you're faced with the problem of "Find My Friends location not available". Most of the time, it is a simple issue that can easily be fixed with one of the solutions above. If the problem persists however, we recommend that you use FoneGeek iOS System Recovery that can easily eliminate any software bugs that may be causing the issue.


By Joan J. Mims

Posted on Aug 08, 2019, 15:10:52

Joan J. Mims is interested in researching all tips about iPhone, iPad and Android. He loves to share useful ideas with all users.