WhatsApp Backup to iCloud Stuck? 9 Quick Solutions to Fix it

What has made WhatsApp become one of the most widely-used instant messengers is its conveniences. Everyone can use it to send and deliver texts or media files to their friends or family members. If you are familiar with WhatsApp, you will know that it allows users to automatically backup and restore the WhatsApp chat history, which is particularly useful when it comes to recovering deleted WhatsApp messages or transfering WhatsApp conversations from one phone to another. An error of "WhatsApp backup to iCloud stuck" may occur if the backup file is too huge or the network disconnection.

What would you do if you happened to suffer from such an issue? There are 9 tips you can try to fix WhatsApp iCloud backup stuck issue.

Tip 1. Check iCloud Storage

iCloud offers free storage of 5GB for backup. The backup session will fail if the data size of backup file exceeds the iCloud storage limit. You need to check the iCloud storage to see how much you have left.

  • For iOS 10.3 or later, go to Settings > iCloud, and click on iCloud Storage or Manage Storage.

  • For iOS 10.2 or earlier, go to Settings > iCloud > Storage.

The backup will not succeed if you run out of the free iCloud storage, what you need is to free up the iCloud space or buy more iCloud storage.

check icloud storage

Tip 2. Change WhatsApp Auto Backup Frequency

When you have issues about WhatsApp backup, such as WhatsApp to iCloud stuck, changing the auto backup frequency for WhatsApp could be helpful for you. You can do this by following the method below:

Note: If you have reduced the backup frequency, you can then turn off the auto backup service to see if this WhatsApp backup issue can be fixed.

  • Open WhatsApp application on your device.
  • Click on Settings > Chats > Chat Backup.
  • Select "Auto Backup" option and switch the backup frequency to "Daily".

switch whatsapp auto backup to daily

Tip 3. Check Network Settings

Another reason for this error may be internet connection. A stable internet connection is required during the iCloud backup process, or the backup will also be interrupted.

To check whether the network is well connected or working properly, open a browser then check whether the page can be loaded smoothly. If the page doesn't load, go to Settings on iPhone, tap General > Reset > Reset Network Settings to reset the network to factory defaults.This way can always fix network errors.

check network settings

Tip 4. Remove the Previous WhatsApp Backup and Try Again

You can also try to delete the previous backup for WhatsApp if the WhatsApp backup to iCloud is still stuck. Doing this will fix this WhatsApp backup issue.

To avoid encountering the issue of data loss after removing the last WhatsApp backup, we recommend you to use FoneGeek Backup & Restore (iOS) to back up all WhatsApp messages for free.  This software will also allow you to export all the WhatsApp chats to computer for future use.

Tip 5. Check iCloud Backup Server

The WhatsApp backup to iCloud stuck issue will crop up if the backup server service is interrupted. It would become necessary to check the server for iCloud from Apple System page. If this problem has gone wrong in the iCloud server, then skip this method to back up WhatsApp messages via other methods.

check apple system status

Tip 6. Hard Restart Your iPhone

This method works for all glitches occurring due to iOS software errors or iOS 13 update, including the WhatsApp backup issue mentioned in this article.

For iPhone 11/11 Pro/ XR/XS/XS Max/8/8 Plus, press the Volume Up button and release it, then press the Volume Down button and release it. Next, hold and press the Side button until the Apple logo appears on the screen.

turn off and turn on iphone

For iPhone 7/7 Plus, hold and press the Power + Volume Down buttons until the Apple logo is appearing.

For iPhone 6 and earlier models, hold and press Power and Home buttons until you see the Apple logo on the screen.

Tip 7. Upgrade iOS Version

One of the measures to avoid this type of iPhone issues is to upgade iOS to the newest version. For example, the newest iOS 13 has come with a variety of new features and also fixed several bugs for iPhone, iPad, iPod touch, such as what has mentioned in this post: WhatsApp backup to iCloud stuck, etc. You can go to Settings > General > Software Update to check for update. Before the update, it is recommended to make a full backup of all the iPhone data in case of data loss during the update process.

upgrade ios version

Tip 8. iCloud Alternative to Back up WhatsApp without iCloud

iTunes is not recommended if you wish to back up only WhatsApp messages, as iTunes will back up the whole data rather than only WhatsApp messages. This is also the reason why another software is introduced. With this FoneGeek Backup & Restore (iOS) tool, your WhatsApp messages will be backed up separately and the new backup file will not overwrite the previous backup. And the whole data is also allowed to be backed up in one click.

Features of FoneGeek iOS Data Backup & Restore:

  • Back up the whole data or back up merely WhatsApp messages, Viber data in one click for free.
  • Preview and selectively export different types of data on iPhone to computer.
  • Restore only WhatsApp backup files or restore all the backup files to iPhone/iPad devices.
  • All models of iOS devices and iOS versions are supported, including iOS 13 and iPhone 11/11 Pro/XS/XS Max/XR/X/8/8 Plus, etc.


How to back up WhatsApp with this FoneGeek iOS Backup & Restore:

Step 1: Ensure that this software is installed on your Mac or Windows PC. Connect iPhone to computer then select "Backup & Restore".

whatsapp backup restore

Step 2: On the new interface, select "WhatsApp Backup & Restore" to proceed. Then choose the option of "Backup WhatsApp" to start the backup process. 

backup whatsapp

Step 3: To back up WhatsApp, you need to get the iPhone connected with your computer. The backup process will take a few minutes which depends on the data size.

backing up whatsapp

Step 4: The software will automatically remind you after the whole process. Now you can choose to browse the backup file or restore whatsApp backup to your device whenever you need.

backup whatsapp complete

Tip 9. Back up All iPhone Data with iTunes (WhatsApp Included)

Another free solution to back up your iPhone WhatsApp messages is using iTunes. However, doing so will overwrite the existing data on iPhone. This method is not the best one compared with the tips above.

  • Connect the iPhone that you need to back up its WhatsApp messages to computer and launch iTunes.
  • Then find the device icon and tap on the Summary tab.
  • Under the section of backup, click on "Backup Now" to start the process to back up your iPhone data.


We have offered 9 useful tips and tricks to get rid of the WhatsApp backup to iCloud stuck issue in this tutorial. If this post is of great value for you, you can share your thoughts with us in the commend section below.


By Joan J. Mims

Posted on Jun 06, 2018, 16:22:12

Joan J. Mims is interested in researching all tips about iPhone, iPad and Android. He loves to share useful ideas with all users.