“I wanted to restore my iPhone 8 using my iPhone 6+ but got this message: itunes unable to restore backup due to incompatible/corrupt backup. Do I need to upgrade both phones to latest IOS before proceeding? ip 8 is on 12 whereas ip 6+ is on 11.2. Thanks in advance!”
Most iOS users know the importance of iTunes. It is an essential tool back up the whole iPhone data to avoid data loss. Restore iTunes backup is always required when you wish to find deleted data, activate new iPhone, fix minor bugs on iPhone, etc. iTunes restore may fail due to numerous errors. Let’s probe into what causes the iTunes cannot restore backup to iPhone 8, iPhone X and gear up to restore iTunes backup in another way.
1. Check Internet Connection
The restoring process will be interrupted if the internet is disconnected. During the iTunes restore process, ensure that an active internet connection exists on your iPhone. It is also necessary to check the internet connection on Mac or PC if you choose to restore iTunes backup on computer. Besides, device shall be well-plugged to computer.
2. Update iTunes Version
It is also imperative to make sure that the iTunes installed on the computer is of the latest version. Don’t know how to check for updated for iTunes? Read the steps below:
For Mac users: Open up iTunes on Mac, click ‘iTunes’ button on the top left corner of Apple toolbar. Then click ‘Check for Updates’ from the drop-down box, and you’ll be notified whether the iTunes version is up-to-date or not.
For Win users: Open up iTunes on Windows, click ‘Help’ button from the Windows menubar. Select ‘Check For Updates’ to proceed.
3. iTunes Restore Failed Because Backup is Corrupt or Incompatible
iTunes will not restore from backup if the backup is corrupt or incompatible. If you get an alert saying that your backup is corrupt or incompatible, it’s time to delete the corrupted backup. Here is how to do it:
For Win users: Shut down iTunes. Open up Windows, enter %appdata% in the search box and you’ll be directed to C:\Users\Administrator\AppData\Roaming. Then go to Roaming > Apple Computer > MobileSync > Backup, select the iTunes backup and copy it to desktop.
For Mac users: To delete iTunes backup on Mac, firstly, navigate to the destination of ~Library > Application > Support > MobileSync > Backup to drag the backup file to your desktop. Then follow the steps below to delete the iTunes backup.
Launch iTunes, click Preferences and find the option of Devices, select the backup that you want to remove and click Delete Backup.
4. iPhone Won't Restore After Jailbreak
Restore iTunes backup will not work after jailbreaking iPhone. And an error message of ‘this device isn't eligible for the requested build’ will appear momentarily. In this case, put iPhone into DFU mode is the best choice for you. To put iPhone into DFU mode:
Keep press and hold Power button and Home button for 9 seconds.
Release the power button and still hold the power button for 10 seconds until the iPhone enters DFU mode.
Open iTunes control panel, click ‘Restore iPhone’ to start the restore process. After that, the iPhone will be set as a new one.
5. Better alternative to selectively restore backup
If none of the solutions supplied are useful to you, there is still another choice for you to restore from iTunes backup. iPhone Backup & Restore comes with the exclusive features to meet your needs. This product has been a leading role in this industry and won much reputation.
Core features of iPhone Backup & Restore:
- Backup and restore only WhatsApp messages, Kik, Viber, LINE, WeChat messages without overwriting previous backup.
- Selectively backup and restore any items from iTunes or iCloud backup.
- No data loss during the backup or restore process.
- Extract 18+ types of data from iPhone, iTunes and iCloud.
- It is fully compatible with the latest iOS 12.
How to Selectively Restore Data to iPhone 8 with This Program
Step 1. Download and install this program on your windows or Mac. Launch it and select ‘Restore Backup & Restore’ from all the options.
Connect your iPhone to computer using an original USB cable. Then click ‘Restore’.
Step 2. Click ‘Restore from iTunes Backup’ and all the backup files made by iTunes will be listed. Choose the iTunes backup that you want to restore from and click View or Next button.
Step 3. This program will download the selected iTunes and show all the data saved on the iTunes backup in category.
You can go through almost all the files in detail on this screen. Then move your mouse to select what you want to restore and click on ‘Restore to Device’. After that, the data that you selected from iTunes will be moved to your iPhone 8 smoothly.